What Brand Of Water Heater Is The Most Reliable?

The electricity consumption of a water heater or geyser depends on the amount of hot water used. Heat loss or standing loss of water heater to its surroundings in 24 hours is an important factor to decide on star rating of water heater, which is used by Bureau of Energy Efficiency BEE.

You can minimise the spending loss by using hot water and by choosing the right size of water heater. But the most efficient water heater can help in minimising losses. The best water heaters have a long warranty and are energy efficient to run.

The biggest names are Rheem water heaters, AO Smith heaters and more. First of all how many people live in your home and do you require a water heater to provide a lot of hot water fast? If you need a lot of hot water, then go for a 50 gallon water heater, although some of the models have 80 gallon tanks.

What Is The Cost Of Water Heaters?

Electric water heaters cost less to buy then gas heaters initially but they cost more to run than a gas water heater. You just not consider the upfront cost, but you need to account for installation cost also. Since hot water heaters are expensive, go for models that are energy efficient and energy star rated. Recommended Reads: Are Electric Tankless Water Heaters As Good As Gas Heaters?

Energy-efficient heaters will cost more in the beginning but will cost less over the years. If you choose a water heater without anode rods, you will have a water heater that will last longer as there is no part inside the tank that corrodes. To be sure that you are investing into the right water heater, look at the warranty that companies offer. Read Next: How Much It Costs To Replace A Water Heater

best water heater brand

Some companies offer 6 year warranties, right up to lifetime warranties. Some water heaters have smart features, so you can control them from your phone also. If you feel that is important to you then you can check out the Rheem Gladiator water heater.

To find the most reliable water heater, check out the options of the water heater below.

1. Rinnai Water Heater

Promises to create and offer healthy and comfortable lifestyles.

Corporate History:-

From the year 1938-1946 the company also dealt in manufacturing parts of aircraft for war efforts for the army.

A Few Key Benefits of this Water Heater Brand:

You get some endless benefits when you choose the water heaters of Rinnai.

  • They are safe and reliable.

  • Efficient enough for Energy Star.

  • Provide adequate protection inside out.

  • Features Hydro jet performance.

  • Backed by a great warranty.

  • Provides a wide range of capacity.

In case you have any question or in need of any support then the company is happy to hear from you.

You can contact them by filling a form for messaging or can call their Customer Care Team at 1-800-621-9419.

You can contact your place of purchase, or visit Rinnai website- www.rinnai.us.

The availability is from Monday through Friday- 8 a.m. to 8 p.m. EST (Eastern Time Zone).

You can approach technical assistance of Rinnai for any troubleshooting of their products- 24/7/365.

The technical services group can be easily reached by calling (888) RINNAIS or (888)746-6247.

If you are in search of any accessories or parts of Rinnai then you can directly get it from the brand site or there are other sites such as amazon.com, lowes.com, ecomfort.com, homedepot.com, bigfrogsupply.com, and others that you can check online.

This is appreciated by the customers and is considered as one of the great names in water heaters.

Rinnai Corporation is a company originally from Nagoya, Japan but this water heaters models are proudly manufactured in the US.

This is considered as the leading brand of North America (installing and servicing).

2. Bradford White Water Heater

Corporate History:-

They have their investments done in America and the vision of our founders is simple, clear, and remains unchanged even today. The brand boasts of its strong customer relationships due to their service excellence and unwavering dedication for years. Check out the reviews of Bradford White.

Their dedication for plumbing and heating professionals is worth appreciable.

They have three manufacturing plants located in: Middleville, Michigan, Rochester, New Hampshire, and Niles, Michigan. The company deals with designing and building:

1. Water heating

2. Combination heating

3. Space heating

4. Storage solutions

All these are for residential, industrial, and commercial applications.

A Few Key Benefits of this Water Heater Brand:

This brand offers huge advantages and these are a some of them.

  • Endless supply of hot water whenever you need.

  • Makes you save on energy and water costs.

  • Compact size saves space in your home.

  • Long-life span.

  • These are designed with unmatched quality.

  • Ideal combination of reliability, quality, and integrity.

For different types of queries, you can contact according on these contact nos.

Product Selection and Sizing Questions- Phone: 844-235-495

Warranty Questions- Phone: 800-531-2111

GeoSpring/ AeroTherm® Heat Pump Water Heater Questions – Phone: 888-443-4394

Other General Questions – Phone: 800-523-2931

You can always contact on the above-mentioned phone nos.

There are a few more and the technical assistance is ready to help whenever you want.

E-mail: international@bradfordwhite.com

Telephone: 001-215-641-9400

International fax: 001-215-641-9750

You can get the replacement parts of Bradford White water heaters at www.bradfordwhiteparts.com, amazon.com, repairclinic.com, ferguson.com and few more (you can check online).

The water heaters by Brad Ford White are considered as a great option by many users. The response rate is good and this is among top-rated brands of the world.

The products of Bradford White are authorized exclusively through their wholesale distributors and representatives for sale to installers (qualified).

The unauthorized parties or websites are not allowed to sell Bradford White products and any warranties or representations are not endorsed by Bradford White for any products that are manufactured by third parties.

This offers limited warranty that covers the glass-lined tank and component parts for any sort of leakage or malfunction. This is extended to the first buyer or user only.

This is an American-owned company and the manufacturing of its products is done in America. There are about 1,500 people that work for manufacturing operations in their located plants (mentioned above).

3. Ecosmart Water Heater

Corporate History:-

A Few Key Benefits of this Water Heater Brand:

This uses advanced and latest technology to produce reliable water heaters.

  • Comes with a patented-modulating technology that can save customers up to 50% on their water heating.

  • Saves money, space, and energy.

  • Ideal for commercial, residential, and industrial settings.

  • Experienced customer service.

  • Limited life-time warranty.

  • Key to conserving energy as you get hot water on-demand.

  • Toll Free Telephone: 877 474 6473
  • Customer Service Hours
  • Monday – Friday | 9:00 a.m. – 5:00 p.m. EST.
  • Email: support@ecosmartus.com

The company is ready to offer any support after considering the purchase.

They are ready for support on the contact numbers that are mentioned above. The technical assistance is ready to help its users anytime.

The parts of EcoSmart are fulfilled by a third-party company. You can contact the fulfillment company for order confirmation, ordering information, and tracking.

Even the servicing of products should be done by licensed professionals only.

Before purchasing parts, you can always contact at the contact no- 877-474-6473 or email at support@ecosmartus.com.

Note: There are replacement parts sections on every products’ page and this should be referred.

Overall EcoSmart offers a good response but there are mixed views about the customer service and quality.

As they produce quality products, they have managed a solid distribution throughout the Western Hemisphere. Their retail partners are ACE Hardware, True Value, Do It Best, Orgill, and Home Depot.

This provides the most extensive warranty on the market and the technical support team is always available to resolve issues regarding maintenance, installation, and sizing.

Different warranty for various products is provided.

1. Limited lifetime warranty on exchangers and electronics for 5 years outside of continental US and Canada on Residential Heaters ECO 8 – ECO 36

2. One-year warranty on exchangers and electronics for 1 year outside of continental US and Canada on POU 3.5 and POU 6.

3. Five-year warranty for leaks, two-years on parts. One-year outside of continental US and Canada on ECO MINI 1, 2.5, 4 or 6

The selected models of EcoSmart are assembled with the company’s self-modulating technology and the right amount of energy is regulated what is required to heat the water by these.

The tankless water heaters are made in China.

4. AO Smith Water Heater

Corporate History:-

In the year 1899, the world’s first pressed steel vehicle frame was developed by Arthur Oliver Smith (son of the founder). Later on, they started making frames for companies such as Ford Motor Company, Cadillac, and Peerless Automobile Company. Real user’s review that too first hand, click here to see.

A Few Key Benefits of this Water Heater Brand:

  • The brand is the world’s industry leaders in first-hour delivery.

  • Produces hot water and ensures to keep the residents happy.

  • Reduces operating costs.

  • The gold-standard protects against leaks and prevents corrosion.

  • Offers residential water heaters with DynaClean’

  • Saves maintenance time.

  • Full modulation combustion.

  • Features a unique helical coil heat exchanger.

Visiting address: De Run 5305, 5503 LW Veldhoven-The Netherlands

Postal address: Postbus 70, 5500 AB Veldhoven-The Netherlands

T: +31 (0)40 294 2500

E: info@aosmith.nl

(Chamber of Commerce: 17032701)

For International and UK sales you can check on:


The Technical Support Group will help you solve any sort of problems, will also provide maintenance and service of your installation.

You can contact the Technical Support Group and get your appliance or system serviced and set.

T: 0870 267 6484

F: 0870 267 6485

E: sales@aosmith.co.uk

You get a lot of support for a huge range of accessories and parts from A.0. Smith. Even they provide information on all the parts too of various devices along with drawings.

You can also get its parts from www.ferguson.com, aosmithinternational.com, www.acwholesalers.com, etc. (you can check more online).

If its water heater industry then A.O. Smith is a name you can trust. They have specialized in producing high-quality and efficient-performing water heaters that are designed with great innovative ideas.

All around the world the brand A.O. Smith operates under many brand names such as: A.O. Smith – US, Canada, China, Europe, Turkey, India, and Vietnam. GSW (Canada), John Wood (Canada), Takagi and U.S. Craftmaster water heaters etc.

The warranty provided by the A.O. Smith Company is in different categories and keeps you covered. The company reserves the right to inspect parts at the site, faulty water heaters etc.

You can contact at the numbers above in the contact us section but remember to provide the installation documents every time before you avail the services, research, and product improvement.

The Smith headquarters are in Ashland City, Tennessee- probably the home of world’s biggest factory of water heaters.

The manufacturing network includes:

  1. North America
  2. Plants in Nanjing
  3. The Netherlands
  4. China
  5. Veldhoven

You can call them on this no: 1-800-519-8794

Note: You can contact them 7 days a week and 363 days a year.

Even if you possess the most reliable water heater you need to have the right support of technicians whenever you need to get some unplanned things fixed.

The Navien and its contractor support is ready to help you except on Christmas Day and New Year Day.

You can get the replacement parts at www.navieninc.com, gadgetsgo.com, suppliesdepot.com, mytankleswaterheaterstore.com, and more (you can check online).

Though this is not a much known brand as compared to the others in our list but it’s the product and not the name you pay for. The company offers prompt customer service and the users are quite satisfied as you tend to get what you pay for.

The availability of Navien products is in Canada and the United States. This is through a selected network of wholesalers and distributors.

1. Ann Woodard, Marketing Manager


P: 949-420-0420 x132

D: 949-420-0314

The warranty provided by Navies varies from models to model. You may get a warranty policy of 15-year limited warranty on heat exchangers and 5-year limited warranty on replacement parts too.

The water heaters of Navien are manufactured in South Korea and owns the biggest manufacturing plant in the world in Seotan – 1.5 hrs. From Seoul approx.)

6. EEMAX Water Heater

These are the leaders of the advancement of water heating.

Corporate History:-

A Few Key Benefits of this Water Heater Brand:

  • Design and build safe, efficient, code-compliant water heaters

  • Saves energy, saves water, and saves money too

  • You get endless on-demand hot water

  • The electric water heaters don’t require venting

  • These are compact in size and can be installed near to the point-of-use

  • Commercial, residential, safety applications, and light industrial all requirements of these are met with these water heaters. For the latest update on buyers of this product click here.

  • You can contact by mail: Eemax Inc.

400 Captain Neville Dr. Waterbury, CT 06705

  • You can contact telephonically:

(203) 267-7890

(800) 543-6163

  • You can contact by Fax:

(203) 267-7975

In case of any questions, specifications, applications, pricing, features, or product demonstration- the technical support team of the company is ready to help you.

Customer service hours

Monday – Friday from 8:30am – 5:00 PM EST.

Apart from the company website you can get the accessories, replacement parts from ferguson.com, ebay.com, newegg.com, etc. (more can be referred online).

This is a compact water heater for small spaces and can be used for residential and commercial purposes. Though not a renowned brand, but gives good customer care along with other advantages.

The company has a wide dealer network and this includes many places too. You can check for details on the company website www.eemax.com.

They provide a limited warranty on mini-tank electric water heaters and it is governed by all the laws of the United States. And the maximum liability is limited to the value of the water heater and the labor charges to be incurred by the owner.

For further details you can log on to the company website.

The electric tankless water heaters are manufactured by EEMAX in a manufacturing warehouse and training facility in Waterbury-Connecticut (the new relocated warehouse is in a 56,000 square foot area).

7. Jacuzzi Water Heater

Corporate History:-

In the year 1956, Jacuzzi brothers invented original hydrotherapy jet. Over the years they invented and marketed whirlpool bath tubs in 1968.

In the 1970’s they came up with their first hot tub and later on in 2001 this bathroom brand expanded in the UK that included furniture, brassware, enclosures, accessories and more.

A Few Key Benefits of this Water Heater Brand:

For any help the Customer Care Team of Jacuzzi can be contacted.

Customer Care Opening Times

Monday – Friday: 09:00 – 17:00

(Weekends, bank holidays and between Christmas & New Year they remain closed).

The Jacuzzi representative can be contacted at: 1-866-234-7727

The technical support team is ready to help you with a range of products such as the steam, shower units, hot tubs, baths, water heaters, and others.

Note: It should be ensured that the product you are using is of brand Jacuzzi before you take technical assistance. Jacuzzi® logo should be checked prior.

For further details you can check: https://www.jacuzzi.co.uk/support

For any sort of replacement products and parts you can get them from www.spaguts.com, www.jacuzzi.com, and uspartscenter.com, etc. (more can be checked online).

As per the customer reviews this is certainly a great option to buy. Not only the product quality but the customer care response rate is worth appreciable.

The dealer network of Jacuzzi are worldwide and in many countries. The brand site can be referred for further details and specifications.

Jacuzzi is one of the most renowned brands in the world. It provides good warranty offers on many of its products and this can be checked from the manufacturer details with every water heater model you buy.

Jacuzzi is known to manufacture its high-quality water heaters in CHINO HILLS, CA.

Which Brand Of Water Heater Is The Most Reliable?

Apart from these Rinnai is another brand that should not be missed on when you are buying a water heater. These four are out topmost recommendations as the brands speak volumes of quality, durability, and reliability.

Though the others are also good options though a little less known or preferred. But many other factors should be considered before you invest as we mentioned earlier also that it is not the name but ultimately the product we pay for.

water heater for bathroom

Some companies offer 6 year warranties, right up to lifetime warranties. Some water heaters have smart features, so you can control them from your phone also. If you feel that is important to you then you can check out the Rheem Gladiator water heater.


Q1. Which Water Heater Has The Longest Life Span?

Ans 1. There are tankless water heaters and tank water heaters. The gas water heaters are more eco-friendly than the others but have more components that could break or wear away. Electric water heaters have a longer life span as compared to the gas ones.

But we have discussed about many brands that offer all types of water heaters, and your climatic conditions along with personal preferences should dictate your decision of investing in the right one.

Q2. Which Water Heater Brand Offers The Best Warranty?

Ans 2. The most comprehensive warranty in the industry is provided by Rheem. Limited or conditional warranty for five or ten years and replacement warranty is provided by most of the companies on their models.

Some of the gas units also provide lifetime replacement coverage.

Q3. Which Is Better Rheem Or A.O. Smith?

Ans 3. Both are great brands that offer a plethora of numerous types of water heaters that are high on performance and very practical too.

A.O. Smith is well known for its customer service and Rheem for its warranty. Though, it’s a matter of personal preference, A.O. Smith offers good water heaters.

Q4. Which One Is Better Rheem Or Bradford White?

Ans 4. The variety of water heaters offered by Rheem is more as compared to Bradford White. Professional installation is needed when you buy a Bradford and Rheem is less costly and if you have to fulfil residential/individual needs then Rheem is certainly a better choice.

Q5. What Type Of Water Heaters Are Recommended By Plumbers?

Ans 5. The basic thing that rules is your need and budget when you are to choose a water heater. According to plumbers you need to see the available types of water heaters and see their features and consider the underlying questions:

  • Do you have the natural gas access before water heater installation?
  • What is your personal budget?
  • What is your hot water consumption?


These brands are reliable, solid, and made from brands that are par excellence. It could really be confusing when you have to choose from so many alternatives.

The decision could be hard though, but our team of experts have tried their best to provide you an all-inclusive information about some of the top most reliable water heaters brands on the planet earth. You can trust our advice and make your life comfier and convenient by using the amazing water heaters.

No Comments

      Leave a reply